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Welcome To The Honey Baked Ham Company - Fairview Heights
The Honey Baked Ham Company in Fairview Heights is a beloved destination for those seeking exceptional quality and service. Located conveniently on Lincoln Highway, this establishment specializes in delectable spiral hams and turkey, ideal for gatherings or casual meals alike. Patrons consistently praise the courteous and knowledgeable staff, particularly highlighting team members like Donna and Mark for their outstanding customer service. Reviews reflect a warm atmosphere where employees go above and beyond to ensure a pleasant experience. Whether purchasing a frozen ham bone or seeking catering advice, customers appreciate the delicious food and genuine hospitality that makes each visit memorable.
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About
The Honey Baked Ham Company - Fairview Heights
Welcome to The Honey Baked Ham Company - Fairview Heights, a cherished gem nestled in the heart of Fairview Heights, Illinois. This popular establishment, located at 26 Lincoln Hwy, has earned a reputation for serving delectable meals that bring comfort and joy to any gathering. With their signature spiral hams and savory turkey, patrons have made this spot a go-to for both special occasions and casual dining experiences.
What truly makes The Honey Baked Ham Company stand out is not just their delicious food, but the exceptional customer service. Reviews from satisfied customers reveal a common theme—an attentive and friendly staff that goes above and beyond. D. McCoy expresses gratitude for the consistent quality and service, noting that both the spiral hams for gatherings and the frozen ham bones for homemade dishes have never disappointed. Joshua Erthal echoes this sentiment, praising the customer service he experienced during his first lunch visit, where staff members were sincerely apologetic about wait times, making him feel valued and welcomed.
Another highlight of the dining experience here is the staff’s genuine care for their customers. Candis Newsome shares a touching experience with Donna, who provided outstanding service during a challenging moment. The kindness and professionalism displayed by Donna, as well as other team members like Mark, who offers insightful tips for serving sizes, create an environment that fosters trust and loyalty among diners. After all, when a brand prioritizes its customers’ satisfaction, they create lasting impressions that keep people returning.
Each meal not only tantalizes the taste buds but also fosters connection among families and friends. It’s a place where the aroma of freshly baked ham fills the air, enticing you to indulge in a memorable dining experience. Whether it’s a holiday feast or a simple lunch, your palate will be delighted with the rich flavors and quality that have made The Honey Baked Ham Company - Fairview Heights a beloved locale.
In conclusion, if you’re in the Fairview Heights area and looking for delicious food paired with stellar service, look no further than The Honey Baked Ham Company. With each visit, you’re not just enjoying a meal; you’re becoming part of a community that values quality and care.
People talk
Our Guestbook
“ Love this place. Staff has alway been courteous and helpful. I buy spiral hams for gatherings, but at times just buy the frozen ham bone to make ham and beans. It always turns out amazing. I've been going for years and never had a bad experience. ”
“ Probably the best customer service I’ve seen in a long time. There was one couple ahead of me and the two guys working apologized several times about the wait. And I didn’t even feel I had to wait. Both guys working were super polite and just had some excellent customer service skills. It was my first time here for lunch. I’m sure I’ll be coming back again. ”
“ The food was delicious and Donna has the best customer service ever. She went above and behind due to my injury and I appreciate her she could have been a jerk about it my situation but she was understanding and able to help. Thank you Donna!! ”
“ Donna made my food today and she was an absolute pleasure today. Very kind and professional. I haven’t been here in a while but I definitely will return. Thank you, Donna! ”
“ Mark was very very kind and helpful! He pointed us in the right direction with serving size for our party, and gave us great tips on storing and serving our turkey. Give that man a raise!! Oh yeah, and the turkey was delicious ”
“ This restaurant/catering is an excellent find. Not only do they have ham (it's in the name), but also turkey & chicken salad. There's a nice lunch menu with sandwiches, soups & salad. The cakes & cookies are amazing. Fantastic customer service. ”
“ Everyone was super nice and friendly despite how busy they were. I drove 40 mins to come to this one vs.the one by my home due to poor customer service! Five stars all around! ”
“ I've always loved going there for a ham sandwich, the most recent visit this week though I was really disappointed. The sandwich wasn't made fresh when I ordered it, it was a "grab and go" and was super dry and tasteless. I am not sure I will go back. Maybe I will give them one more try ”